Information available through VCIS (Voice Case Information System)The bankruptcy courts have initiated various methods of using technology to increase accessibility to their records. These programs save time and reduce costs for the courts as well as the consumer. Information may be obtained any time of the day or night. Most of the bankruptcy courts use PACER (Public Access to Court Electronic Records). However, many courts also offer VCIS (Voice Case Information System) in addition to PACER. VCIS uses a computer-synthesized voice device to read case and adversary proceeding information directly from the court's computer. This permits users to call the computer from any touch-tone telephone and to obtain the following case information without assistance from a deputy clerk:
- Case number.
- Name(s) of debtor(s) or parties.
- Social Security number or tax identification number.
- Case filing date.
- Case chapter.
- Conversion date, if any.
- Name and telephone number of the debtor's attorney.
- Trustee's name.
- Assigned judge's name.
- Discharge and closing dates.
- Case status.
- Case assets.
RequirementsA touch-tone telephone is the only equipment needed to access VCIS.
How VCIS WorksVCIS searches for cases by participant name and reads the information available to matching bankruptcy cases. Data is posted to the VCIS database at the close of each business day. Information typically will appear in VCIS the business day following its entry in the court's records. New cases typically appear in VCIS the second business day after filing. Cases filed prior to 1990 may not be available on the system. The system provides case information for five participants or cases per call.
AvailabilityMost courts have a time period (usually between 5 p.m. and 7 p.m.) when the system is being updated and is not available. Except for this time period, VCIS is available 24 hours a day, 365 days a year.
CostThere is no charge to use VCIS, except for the cost of the telephone call.
ProceduresVCIS is easy to use. To access it, call the VCIS number listed under the clerk's office for the appropriate court. To hear instructions on how to use VCIS, press "1" at the prompt. A computer-synthesized voice will read instructions for obtaining case information. You may search the VCIS database by name, case number, social security number or tax ID number. The system will prompt you with instructions on when to input your data. For example, to search the database by name, press "2" at the prompt. Or, to search the database by case number, press "3" at the prompt. When searching by name, enter the name by pressing the telephone keys that correspond to the letters of the name:
|ABC - 2||DEF - 3||GHI - 4|
|JKL - 5||MNO - 6||PRS - 7|
|TUV - 8||WXY - 9||Q and Z - 1|